Technical support

How can I change my e-commerce website domain?

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If you’re looking to change the domain used for your Sitenano e-commerce website with a new one, we recommend a domain change.

How it works

This is how a domain change works:

  • Send a message to our Support Team and tell them which existing domain you wish to replace and which new domain you’d like to use instead
  • Our Support Team will get back to you as soon as possible and let you know the specific, one-time fee for the domain change
  • As soon as you give us the go-ahead, we can then cancel your old domain and prepare your website for the new one.

After the domain change, you can either register a new domain or transfer an existing domain to Sitenano. If you want to register a new domain, you should check first whether it’s available.

What happens with my old domain?

Your old domain will be cancelled to its expiration date. Until this date, it will continue to point to your website as normal. You can get more information about this from our Support Team.

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